You are in control of your information. Use the links below to request that we delete your data. You can ask us to delete specific data associated with your account, or to permanently delete your entire account along with all associated data.
Prefer email? You can also send your request directly to privacy@mychitchat.com.
What Gets Deleted
When you request account deletion, we permanently remove the data associated with your account, including:
- Your account profile, phone number, and display name.
- Your contacts and connections stored for the service.
- Any undelivered messages and media held to deliver them.
- Support history and diagnostic data linked to your account.
Deletion is permanent and cannot be undone. Some limited information may be retained for a short period only where required to comply with legal obligations or prevent abuse, and is then removed.
How Long It Takes
We confirm your request by email and complete deletion within 30 days. We may contact you to verify your identity before processing the request, so that no one can delete your account without your permission.
Submit a Deletion Request
Fill in the form below and we will process your request. Please use the phone number or email associated with your MyChitChat account so we can verify it is really you.
Need Help?
If you have questions about deleting your data, see our Privacy Policy or reach us through the contact page.