At ChitChat, your privacy is a priority. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the ChitChat app or website, you agree to the practices described below.
1. Information We Collect
We aim to collect as little personal data as possible. Depending on how you use ChitChat, we may collect:
- Account information: your phone number and display name used to create and secure your account.
- Contacts: if you choose to sync contacts, we use them only to help you connect with people you know.
- Usage data: basic diagnostic and performance information to keep the app reliable.
- Support messages: any information you share when you contact us for help.
2. Your Messages Are Encrypted
All messages, calls, and shared media are protected with end-to-end encryption. This means only you and the people you communicate with can read or listen to what is sent. We cannot access the content of your conversations.
3. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve ChitChat services.
- Authenticate your account and keep it secure.
- Respond to your questions and support requests.
- Detect, prevent, and address technical issues or abuse.
4. Sharing of Information
We do not sell your personal information. We only share data when necessary to operate the service, comply with the law, or protect the rights and safety of our users and the public.
5. Data Retention
We keep account information for as long as your account is active. Messages are stored only as needed to deliver them and are not retained on our servers once delivered. You can delete your account at any time.
6. Your Rights and Choices
You can access, update, or delete your account information from within the app. Depending on your location, you may also have the right to request a copy of your data or ask us to restrict certain processing.
7. Children's Privacy
ChitChat is not intended for children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you within the app or on this page and update the date above.
9. Contact Us
If you have questions about this Privacy Policy or your data, reach out through our contact page and we will be happy to help.